Support for Families and Settings
SEND Advice for Parents/Carers - Helpful SEND advice help lines for parents and carers
We aim to bring together information on all services and support, not just DSPL projects, through this website.
If you would like more information or would like to join the DSPL5 mailing list for updates please contact us on dspladmin@greenlanes.herts.sch.uk
SEND Parent Worker
DSPL5 SEND Parent Workers are based at Southfield School and can be contacted at parentworkers@southfield.herts.sch.uk.
Herts Local Offer
Information about services available in your local area for parents, carers of children and young people aged 0-25 with special educational needs and disabilities.
https://www.hertfordshire.gov.uk/localoffer
Hertfordshire Additional Needs Database
You are entitled to join HAND if you are a parent or carer of a child or young person with additional needs or disability aged 0-19. Benefits of joining include a leisure concession card and subscription to the HAND newsletter. For more information please email hand@hertfordshire.gov.uk
Hertfordshire Special Educational Needs and Disabilities Information, Advice and Support Service (SENDIASS)
SENDIASS offers impartial information , advice and support for parents and carers of children with special educational needs via telephone, email or in person. Contact them by telephone: 01992 555847 (open Monday-Thursday 9.30am- 3.30pm and Friday 9.30am-2.30pm) or email sendiass@hertfordshire.gov.uk
The KIDS East and West Hubs
The KIDS HUB offers information and support for parents and carers of children with special educational needs and disabilities aged 0-19 in Hertfordshire. They offer free and impartial support via telephone, email and face to face (including home visits) with matters such as helping you find activities, groups, training, information about benefits and parking, support meetings about your child. KIDS HUB have a directory services that is available on their website.
HPCI (Herts Parent Carer Involvement)
There are a number of ways in which parents and carers can get involved in services. Herts Parent Carer involvement is a forum for parents and carers to get more involved in the shaping and improving of services for children with additional needs.
SEN Support in Education
If your child has special educational needs (SEN), they’ll be able to get SEN support from childminders, nurseries, schools and colleges. SEN support replaces Early Years Action and School Action Plus.
More information including a link to the SEN support in education booklet can be viewed here:
www.hertfordshire.gov.uk/microsites/local-offer/education/sen-support.aspx
Support Services
Contactline
Do you need to talk to someone about your child’s development, learning or emotional wellbeing? New opening hours for advice from Hertfordshire’s Contactline, is between 2pm – 4:30pm on Tuesdays and Wednesdays during term time and on a Wednesday between 2pm and 4:30pm in school holidays.