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Support for Families and Settings

Local Schools Partnership 

Welwyn Garden City & Hatfield Schools Partnership (

Your local schools partnership are here to help improve outcomes for children and young people and to help make it easier for you to support your children with their learning.

Our School Family Workers support families in whichever way they need.  They have a wealth of knowledge regarding services available to support families and can offer one to one support on parenting issues. They support schools with the Common Assessment Framework, a tool which supports children and young people gain additional help in some areas of their lives.  The School Family Workers will happily help with queries you may have.

SEND Advice for Parents/Carers - Helpful SEND advice help lines for parents and carers

We aim to bring together information on all services and support , not just DSPL projects, through this website.

If you would like more information or would like to join the DSPL5 mailing list for updates please contact us on


SEND Parent Worker

DSPL5 SEND Parent Workers are based at Southfield School and can be contacted at Online referrals can be made via


Herts Local Offer

Information about services available in your local area for parents, carers of children and young people aged 0-25 with special educational needs and disabilities.


Hertfordshire Additional Needs Database

You are entitled to join HAND if you are a parent or carer of a child or young person with additional needs or disability aged 0-19. Benefits of joining include a leisure concession card and subscription to the HAND newsletter. For more information please email


Hertfordshire Special Educational Needs and Disabilities Information, Advice and Support Service (SENDIASS)

SENDIASS offers impartial information , advice and support for parents and carers of children with special educational needs via telephone, email or in person. Contact them by telephone: 01992 555847 (open Monday-Thursday 9.30am- 3.30pm and Friday 9.30am-2.30pm) or email


The KIDS East and West Hubs

The KIDS HUB offers information and support for parents and carers of children with special educational needs and disabilities aged 0-19 in Hertfordshire. They offer free and impartial support via telephone, email and face to face (including home visits) with matters such as helping you find activities, groups, training, information about benefits and parking, support meetings about your child. KIDS HUB have a directory services that is available on their website.


HPCI (Herts Parent Carer Involvement)

There are a number of ways in which parents and carers can get involved in services. Herts Parent Carer involvement is a forum for parents and carers to get more involved in the shaping and improving of services for children with additional needs.


SEN Support in Education

If your child has special educational needs (SEN), they’ll be able to get SEN support from childminders, nurseries, schools and colleges. SEN support replaces Early Years Action and School Action Plus.

More information including a link to the SEN support in education booklet can be viewed here:

Support Services



Do you need to talk to someone about your child’s development, learning or emotional wellbeing?  New opening hours for advice from Hertfordshire’s Contactline, is between 2pm – 4:30pm on Tuesdays and Wednesdays during term time and on a Wednesday between 2pm and 4:30pm in school holidays.

Contactline telephone: 01992 588574


Southfield School Outreach Service

Southfield School is a primary school based in Hatfield that caters for pupils with Learning Difficulties, Autistic Spectrum Disorders and Speech Language and Communication Difficulties.

Our Outreach service has been running for over a year and provides primary schools in the DSPL 5 area with a range of services to help them to support pupils with learning difficulties working below age related expectations.

Our service is varied and offers support in a range of different formats including pupil focused (advice and resources relating to a specific pupil) and school focused (advice, resources and training to support groups of staff within a school) input.

We run termly twilight training sessions that are free of charge to schools in the DSPL 5 area and cover a range of different topics relating to supporting pupils with additional needs.

For further details of our service or information on how to make a referral, please see our outreach leaflet or visit our school website